Multi-year contracts (3 years) paid up front receive a 40% discount on total package cost.
Strategic is triggered when needs exceed Tier 2 capacity — through complexity (interdependent use cases requiring coordination) or scale (~500+ instructional students). Pricing is scoped per engagement.
| Service Bucket | Tier 1 (Platform) | Tier 2 (Core) | Tier 3 (Strategic) |
|---|---|---|---|
| Product Features | Automated | Automated | Automated |
| Support & Technical | Automated | Automated Reactive | High-touch |
| Teacher Usage | Automated | Reactive | High-touch |
| Coordinator / ELD Mgmt | Reactive | High-touch | High-touch |
Students included in the defined partnership use case. Off2Class is implemented, monitored, and measured for these learners.
Determines seat count and pricingAdditional students who have access to select tools outside the defined use case.
Does not determine package or pricing